We're pleased to share the latest improvements now live on the LINX Portal:
Improved bandwidth selection and ordering experience
Following feedback that the previous experience was difficult to use, we've completely redesigned the bandwidth selection and ordering flow:
Delivery constraints are now presented upfront, reducing confusion and invalid selections
Port selection now includes third party fabrics
The experience is consistent whether you're ordering as a member or managing services as a reseller
Order summaries
Order summaries are now live. For any completed order that results in a billing change, including new orders, bandwidth changes, and location moves, you can download a standardised PDF directly from portal to support internal finance reconciliation.
BGP session visibility
You can now view the health of your BGP sessions directly in portal, without needing to contact the NOC or use Looking Glass. This includes:
Session status and uptime
Prefix counts
Rejection reasons and session health indicators
Service health and maintenance visibility
You can now see which of your services are affected by scheduled or active maintenances and outages directly within My Services, without navigating away. This includes:
Visual indicators at service level showing maintenance or outage status
A summary banner showing how many of your services are affected, with the ability to filter to affected services only
A detail view with event information for each affected service
Coming soon
Portal notifications: proactive notifications for order lifecycle events, scheduled maintenances and outages, and access and role changes, delivered in-portal and via email
Portal stats improvements: restoring missing metrics, surfacing optics data, and usability improvements across the stats views